Coronavirus update – What we’re doing to keep our customers and employees safe.

Nothing is more important to us than the health and wellbeing of our employees, their families and customers and we’re doing all we can to keep people safe during this unprecedented time. At Cappagh Browne Utilities we are working closely with Southern Water and our Regulator and following Government advice to continue to deliver our service. This means we  need to change the way we do things such as;

  • To significantly reduce any risk of exposure to the virus our operatives have begun “social distancing”  trying to maintain at least a 2 meter space between individuals. This means that we will knock and step back from the door when speaking to customers to keep a safe distance.
  • Due to the nature of our work we already have strict hygiene regimes in place, however, additional precautions such as using alcohol wipes to clean surfaces and using a new pair of gloves for each activity have been introduced.

Rest assured, we are constantly reviewing and updating our practices, keeping up-to-date with the latest Government advice so we can continue providing this vital public service.

For Government information on Covid-19 please click here https://www.nhs.uk/conditions/coronavirus-covid-19/

For Southern Water Covid-19 information please click here https://www.southernwater.co.uk/covid-19

Southern Water Covid-19 FAQs please click here https://www.southernwater.co.uk/covid-19-faqs

                                                                                                                                                                                                                                 

Our business is a collaboration between Cappagh Contractors Construction (London) Limited (www.cappagh.co.uk) and J Browne Construction Company Limited (www.jbconstruction.co.uk).

These two well established privately owned civil engineering and utility contractors first joined forces in 2008 to bid and subsequently deliver water and sewerage network maintenance for Thames Water in AMP5 having both worked for Thames Water on various contracts for a number of years.

In September 2014, Cappagh Browne Utilities was awarded Southern Water’s AMP6 Sewerage React and Maintain Operational Partner contract. This award further strengthened the long term relationship between the two owner companies.

We are collaborating with Southern Water to deliver exceptional customer service, frontier safety performance and excellent value for money.

The Southern Water contract, along with our continued presence undertaking repairs and maintenance work on the Thames Water sewerage network, provides Cappagh Browne with a critical mass of continuous work which enables us to offer excellent continuous employment opportunities.

We are also in a position to offer other clients in the South East the benefit of our extensive water and sewerage infrastructure experience. We are happy to provide quotations for water or sewerage connections and diversions and can respond quickly to any enquiry so please get in touch (enquiries@cbul.uk).

.Our Values.

Safe
relentless pursuit of zero accidents and incidents
Customer Focused
enthusiastic about customer service, determined to excel
Communicative
easy to get hold of, easy to talk to, polite, respectful
Passionate
determined, caring and energised
Reliable
we do what we say we will do
Honest
acting with integrity, trustworthy, ethical
Responsive
reacting quickly and positively

.News.

Southern Water moves sewer monitoring into the cloud

  • January 3rd, 2017

07th December (from Water and Waste treatment magazine): Southern Water has announced that it will be moving the monitoring of its sewer network from DVD to cloud based technology. Cappagh Browne will continue to […]

Cappagh Browne achieves bronze FORS standard

  • January 3rd, 2017

December 7th 2016: Cappagh Browne have achieved the bronze award in the Fleet Operator Recognition Scheme (FORS). To attain the award, the business needed to develop a number of processes and achieve certain standards […]

Southern Water posts ‘Record’ SIM score

  • January 3rd, 2017

Friday 16th December: Southern Water posted their ’Wave 3′ SIM scores late on Friday, which was the highest score that they have achieved since the scoring methodology was changed. Cappagh Browne contributed with a […]

.Commendations.

Because everybody was very helpful, very kind, and I got called back and kept informed of what was happening. The man that came out and did the drains, was very polite and very helpful. I don’t think you could wish for any better service. Thank you. Crowborough 21 November 2016